Case Studies

BTPros partnered with Vastola’s to become their managed IT department to reduce the overhead of managing their IT fully in house. BTPros proactively monitors their systems 24/7 to prevent issues before they cause downtime of their critical applications and infrastructure.

Provide ongoing, outsourced IT maintenance and helpdesk functions to ensure business systems run smoothly and securely; providers monitor infrastructure, manage backups, apply updates and patches, handle incident response, and offer tiered technical support while proactively identifying and resolving issues to minimize downtime and optimize performance.

Assisted Lake Shore Paving to take full advantage of their Microsoft Licensing. Provided specialized consulting services to explain their licenses and what they own. Knowing this, they were able to consolidate their licensing and save money. BTPros also provides monthly MSP support as well as protecting and backing up their servers, workstations, & O365 content.

The Wharton School at UPenn requested BTPros to assist with migrating thousands of users from one domain to another. BTPros not only supported by helping to manage the project, but facilitated the migration project with apps, scripts, and other techniques to make the migration smooth and successful.

UPenn FRES asked BTPros to assistance with performing a rebuild, upgrade, and verification to 56 servers placed around the campus.

BTPros was onsite racking and mounting the 30 new servers in addition to reconfiguring and installing the OS and SQL to match new requirements. BTPros also performed in-place upgrades to the other 26 servers which required careful coordination and planning to not disrupt services.

When PACyber was faced with the daunting task of accepting, processing, shipping, and tracking their state testing booklets, BTPros developed a solution using the Power Apps & Power Automate that saved time, money, and effort.

When the university needed help updating its Intranet for faculty, students, and staff, BTPros was there every step of the way to help them migrate from SharePoint 2010 to SharePoint Online.

Being able to keep our families and students on track with reliable technology helped students succeed and move to the next grade level, especially important during this challenging time.

BTPros gives me the competency, service and the quality work I need as well as cost reductions that allow me to better serve our students and staff.

Having a partnership with BTPros has been a game changer that fills the technology specialist gap for Syracuse City School District